Resources
10-year Limited Lifetime Warranty
Lifetime
Frames manufactured on location. According to ANSI/BIFMA standards, a functional lifetime is defined as 10 years.
5 Years
Polypropylene plastic seats, laminated table tops, and chrome plating.
2 Years
Moving parts including glides, casters, and cylinders.
Terms
Educan warrants that its products are free from defect in material and workmanship for the time periods specified. If there are manufacturer defects, the company will repair or replace the items at its discretion and at no additional cost.
These terms apply for all furniture manufactured after May 10, 2021. For products manufactured before May 10, please contact us at 604-517-1010 or info@educanltd.com.
Exclusions
This warranty only applies to the original purchaser and assumes the products are used according to Educan’s product capacity guidelines. In addition, this warranty does not cover:
-
-
- Outdoor use and/or exposure to high moisture environments.
- Powder-coat finishes
- Colourfastness or matching of colours, grains, and textures between products.
- Normal aging and wear of the materials.
- Damage caused by improper installation, maintenance, or modifications. This includes floors that were damaged by incompatible chair and table glides.
- Damage acquired during shipping.
- Damage caused by reckless or abusive use. This includes standing or jumping on the products.
- Damage caused by sharp objects.
- Products that were rented out.
-
File a Claim
When you first receive your order, we recommend that you thoroughly inspect the furniture within 90 days to check for defects and/or shipping damage. In the case you need to file a claim, please email your request along with proof of purchase to info@educanltd.com. A customer service representative will be in touch within 1-2 days to guide you through the next steps.
Lifetime
Frames manufactured on location. According to ANSI/BIFMA standards, a functional lifetime is defined as 10 years.
5 Years
Polypropylene plastic seats, laminated table tops, and chrome plating.
2 Years
Moving parts including glides, casters, and cylinders.
The 2022-23 product catalogue is here!
Download now to see our full product offering and get inspired about new layouts for your classroom, office, or learning space. Remember, Educan is a manufacturer direct, not a distributor. That means we are equiped with a CNC machine and in-house engineering, so everything you see is fully customizable for size, colour and shape. Get in touch to start the process.
You can also browse our products online by clicking the button below:
SHAPES. COLOURS. SIZES.
The possibilities are endless…
Unleash your creativity and increase student satisfaction with furniture that is uniquely tailored to their needs.
All of Educan’s products can be customized for shape, size and colour. If you don’t see what you want in our catalogue, give us a call and we’ll work with you to make your vision a reality with these 3 simple steps:
1. Choose your design
Select the product that you would like to customize. Download the catalogue to read more about our offerings.
2. Pick your colours and materials
Tell us what colours and materials you would like to use. If you need some inspiration, check out the colour guide to see our standard options.*
*Non-standard colours and materials may result in longer lead times and increased costs.
3. Select add-ons
Add optional glides, casters and tote trays to your product before completing your order.
News
Get $5 off your next chair purchase with Educan’s innovative recycling program
Educan wants your old chairs! For every used or broken chair you turn in, we’ll give you $5 off your next chair purchase and recycle the old ones.
Educan Celebrates BC Manufacturing Month
The COVID-19 pandemic has sparked unprecedented supply chain issues and exacerbated BC’s skilled labour shortages. This October, Educan celebrated the province’s annual Manufacturing Month, which aims to grow the industry and, at present, help pave the path for economic recovery.
Educan’s Ergo chairs pass safety tests with flying colours
Educan’s Ergo Chair (1940) — which was re-designed in 2021 — has now passed a series of third-party tests that meet BIFMA’s educational seating standards. These tests certify the chair is safe and reliable for classrooms from pre-schools all the way through to college and university lecture halls.
22/23 Product Catalogue
The 22/23 product catalogue is here! This year, we’ve spotlighted our colourful, multi-shape tables, which are perfect for group learning activities.
3 Benefits of Ergonomic Classroom Chairs
Uncomfortable classroom seating could set students up for a lifetime of poor sitting posture, fidgeting and chronic back pain. Ergonomically designed chairs like Educan’s 1940 model can help enhance productivity for students by keeping them comfortable and focused on their assignments.
2021 Product Catalogue
Educan just launched its brand new product catalogue for the 2021-2022 school year.
New Ergo Chair Design
This year, Educan redesigned its Ergo Chair frame to be stronger than ever before.
Frequently Asked Questions
What locations do you ship to?
Educan ships anywhere in Canada and the U.S. Varying shipping charges will apply depending on the distance.
I don't see what I want in your catalog. Can I place a custom order?
Absolutely. If you don't see what you want in our catalogue, please call us at 604-517-1010 or email your requirements to sales@educanltd.com so we can quote the right solution for you.
Do you offer discounts on bulk purchases?
Yes, volume discounts are available. Please call 604-517-1010 for details or send us a quote using our online product catalogue.
What's your return policy and warranty?
Educan offers a 15-year limited lifetime warranty on all the products it manufactures.
Returns must be approved by Educan and meet certain key requirements. Eligible items must have been prepaid and shipped in compliance with Educan's posted instructions. In addition, authorized returns will be subject to a minimum 20% restocking charge. Packaging and refinishing will be charged extra, where applicable, and custom goods are not returnable. Contact us for more information.
What do I do if my order arrives damaged?
We recommend that you thoroughly inspect the furniture within 90 days to check for manufacturer defects and/or shipping damage. In the case of manufacturer defects, please refer to our warranty, and email your request along with proof of purchase to info@educanltd.com. A customer service representative will be in touch within 1-2 days to guide you through the next steps.
Does Educan manufacture all these products?
The majority of Educan's products are manufactured locally in Abbotsford, British Columbia. In addition, we offer a few distributed prouducts that are manufactured by our partner suppliers.
Contact
Home Office Address
#2 33759 Morey Ave., Abbotsford BC, V2S 2W5
Office: (604) 517-1010; Toll free: (888) 766-1133
M-F: 8 a.m. - 4:30 p.m.
S-S: Closed